NEWS
MCU Holdings Uses Consumer Feedback to Adapt and Improve
MCU Holdings adapts to consumer needs in our rapidly changing marketplace through a proven combination of people and technology. This combination helps our third-party collection company deliver best-in-class service for our creditor clients and their customers. In our ever-changing world, we respond to customer needs and create flexible solutions across multiple channels. Listening to Consumer Feedback MCU Holdings puts customer [...]
MCU Holdings Maintains A Focus on Compliance
MCU Holdings Maintains A Focus on Compliance MCU Holdings’ strong focus on compliance allows our collections agency to reliably build and maintain trust with our valued customers. We strive to make continuous improvements in our processes, and our team of receivables management professionals concentrates on delivering the highest levels of quality, security, and compliance. Ethical Business Practices All MCU [...]
What Factors Affect Interest Rates for Consumers?
Sponsored by MCU Holdings Understanding what interest rates are, how they work, and what factors affect interest rates for consumers is an important part of managing your finances. If you have any type of debt, like credit cards, student loan, car loan, or a mortgage on a property, the interest rate affects how much you pay over the time you [...]
MCU Holdings Earns an A+ Rating with the Better Business Bureau
Coral Springs, FL-based collections agency, MCU Holdings, has earned an A+ rating with the Better Business Bureau (BBB). The A+ rating represents the BBB's confidence that our company is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. The rating is a reflection of our dedication to responsive customer service, compliance, and [...]
MCU Holdings Connects with Consumers
MCU Holdings finds new ways to connect with consumers to deliver a seamless and positive experience during the account resolution process. We leverage omnichannel communications to keep information flowing efficiently. Our ability to harness these various digital platforms helps us meet consumer needs based on their preferences. Acknowledging Consumer Needs MCU Holdings puts customer service at the heart of everything [...]
Follow MCU Holdings Through Our Official Social Media Channels
MCU Holdings wants to connect with you on social media! Nearly half of the world’s population uses social media, making it a great platform for us to connect with clients and consumers. Our official company channels provide important information about our company as well as helpful financial literacy resources for consumers. We understand that consumers are increasingly turning to the [...]
