MCU Holdings understands that there are a number of reasons that consumers may fall behind on their payments. To help strengthen financial literacy and make more informed financial decisions, we have compiled helpful resources and tools that can assist consumers on the road to financial recovery. Our representatives are also available to help by answering questions and providing options for resolving outstanding accounts.

Make A Payment to MCU Holdings

We accept payments online, over the phone or by mail. We invite you to visit our Payments page or to call our representatives at 844-256-4266 for more information about making a payment or establishing a payment plan. Our business hours are Monday–Thursday, 9:00 AM–4:00 PM Eastern Time, and Friday 9:00 AM–2:30 PM Eastern Time.

This consumer financial literacy resource provided by Receivables Management Association International RMAI offers a great mix of tools and education links to assist with financial education and planning. Learn about saving and budgeting, credit scores, and much more through interactive modules.

Know My Debt

Dealing with debt and credit issues can be an emotional journey for consumers and their families. is a free online resource is offered by ACA International to help develop a better understanding of debt and debt collection. Consumers can learn about their rights, their debts, and planning for their financial future.

This resource provided by the federal Financial Literacy & Education Commission offers great information for consumers about the basics of money, credit, borrowing, investing and more. The MyMoney Five program offers great foundational information about money for consumers of all ages.

Complaint Resolution

We take consumer feedback seriously and want to know about your experience while working with our team. We invite you to contact our compliance team to tell us about your experience. Your feedback helps us to provide the most relevant training to our staff and ensure that we maintain our high standards of service. To share your feedback, please contact:

Management Team

Make a Payment

Visit our online payment portal to resolve your account online using a credit card or check.

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