We are here to help
resolve your account

Consumer
Resources

You can make a payment to resolve your account on our website and learn from financial literacy and education resources.

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Debt Collection
Services

We provide third-party collection agency services for creditors from a variety of industries. Our services provide bottom-line financial results.

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Our
Team

Our team of professional representatives are frequently trained on FDCPA, TCPA, and other laws and rules related to the collection of debt.

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Who is MCU Holdings?

MCU Holdings is a professional debt collection agency based in Coral Springs, FL that assists consumers with resolving their accounts on behalf of third-party creditors. We partner with creditors to customize account recovery solutions and strive to provide exceptional service in recovering the assets they have entrusted to us.

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MCU Holdings Debt Collection Tactics

MCU Holdings uses a variety of methods for recovering accounts on behalf of our creditor clients including the telephone, letters, and other methods as agreed upon with individual consumers. We invest in frequent training and continuing education programs to keep our teams on the cutting edge of industry compliance and technology. Our agents are highly trained and tested on applicable collection laws including Fair Debt Collection Practices Act or FDCPA, TCPA, and FCRA.

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FAQ

Who Is MCU Holdings?brandingarc2020-12-23T12:50:39-05:00

Who Is MCU Holdings?

MCU Holdings is a professional third-party debt collection company located in Coral Springs, FL. We provide customized debt collection programs for a variety of creditors and best-in-class experiences for consumers. Through the right mix of technology, people, and compliance, we help guide consumers and clients to account resolution.

What Should You Do If You Receive A Call From MCU Holdings?brandingarc2020-09-14T17:37:13-04:00

What Should You Do If You Receive A Call From MCU Holdings?

As a collection agency, we work for creditors to retrieve outstanding balances and may call consumers in an attempt to resolve past due accounts. The Fair Debt Collection Practices Act (FDCPA) regulates our contact efforts; if you have received a call from us, we encourage you to call 866-432-3368 and speak with a member of our team. We are limited in the amount of information we can leave on voicemail, but please call us for additional information. Our representatives will be happy to discuss your account as well as assist you with making a payment.

Can I Make a Payment Online?brandingarc2020-09-14T17:37:20-04:00

Can I Make a Payment Online?

We offer a variety of options for making a payment on your account. Payments made online, over the phone, or by mail are processed and applied to your account within 48 hours of us receiving them.

You can make an online payment through our online payment portal using a credit card, debit card, or check. Our secure payment portal is easily accessed from your smartphone, tablet, or computer.

Our representatives are available to help you make a payment over the phone using your credit card, debit card, or check-by-phone. To make a phone payment, please call 866-432-3368. We are open Monday–Thursday from 9am to 5pm ET and Friday from 9am to 4pm ET.

We also accept payments by mail at our company headquarters. Please do not mail cash and be sure to include your account number with your payment.
MCU Holdings
7551 Wiles Road
Suite 101
Coral Springs, FL 33067

Who Does MCU Holdings Collect For?brandingarc2020-09-14T17:37:28-04:00

Who Does MCU Holdings Collect For?

MCU Holdings works with reputable and professional creditors. When accounts become delinquent, creditors contract us to recover outstanding balances. This means that we work closely with both creditors and consumers to find amicable solutions that lead to the resolution of past due accounts. We provide creditors with compliant, high-quality debt collection services. Our team is focused on providing best-in-class service to creditors while offering the best possible experience for consumers through the resolution of the account.

Why Is MCU Holdings on My Credit Report?brandingarc2020-09-11T16:54:10-04:00

Why Is MCU Holdings on My Credit Report?

We are a third-party collection agency that works with creditors to recover funds from past due accounts. Creditors, or lenders, report account delinquency to the credit bureaus. If we are appearing on your credit report, it is because your original lender has contracted us to conduct the debt collection activity on an account in your name. For additional questions regarding our credit reporting policy, please call us at 866-432-3368.